Calendar
04 Mar 2021
[WEBINAR] Levelling Up your Incident Management
The ‘Levelling up your TOPdesk’ stream is aimed at enabling Application Managers and Service Delivery Managers to optimise their use of TOPdesk, so will be more technical than our ‘getting started with’ stream.
This webinar will be focusing on:
- Introduction of auto-assignment functionality
- Review of quick win action sequences within incident management (ie. Auto-closure)
- Advanced incident reporting
Global
Online
English
Webinar