Service management platform priser

Essential

For it-teams, der vil implementere enkel sagshåndtering for at øge servicekvaliteten

596 kr.
Pr. operatør/måned

596 kr. i alt om måneden

  • Incident Management
  • Asset Management
  • Ubegrænset antal assets, sager og slutbrugere
  • Serviceportal
  • Vidensbase
  • Dashboard & Rapportering

Excellent

For virksomheder, der vil maksimere værdien af deres service management-platform

1306 kr.
Pr. operatør/måned

1306 kr. i alt om måneden

Alle Engaged features og...
  • Project Management
  • Webshop
  • Live chat
  • Premium support
  • Årligt sundhedstjek

Anerkendt for at skabe værdi for vores kunder

TOPdesk tilbyder dig et enkelt, omkostningseffektivt og on-demand sagsstyringsværktøj. IT Business Analyst, Automotive
TOPdesk er en kvalitets­løsning, der understøttes af dygtige folk til en meget overkommelig pris. IT Director, Entertainment
TOPdesk er mere omkostnings­effektiv end sine konkurrenter. Du betaler kun for det, du har brug for. Engineer, Information Technology & Services
Jeg var solgt på grund af prisen, tilpasnings­mulighederne og bruger­venligheden. TOPdesk har overgået mine forventninger. Systems Engineer, Education
Jeg kan godt lide den samlede pakke, jeg får med TOPdesk, inklusiv deres kundesupport. IT, Oil & Energy
TOPdesk er nem at anvende og har en overkommelig pris med alle de funktioner, der skal til for at håndtere vores services gnidningsfrit. CEO, Computer Software
TOPdesks priser er ret lave sammenlignet med andre ITSM-værktøjer. Senior Infrastructure Consultant, Information Technology & Services

Ofte stillede spørgsmål

Hvordan beregner jeg min pris?

TOPdesks priser er baseret på antallet af operatører. Jo flere operatører du tilføjer til TOPdesk, jo lavere bliver din gennemsnitspris. Brug vores prisberegner øverst på denne side til at få et overslag over dine abonnementsomkostninger, eller kontakt os for at få et præcist tilbud til din virksomhed.

Hvad er en operatør?

En operatør er en person, der håndterer sager i TOPdesk. Hvis de kan åbne og redigere i en sag, betragtes de som en operatør. Brugere, der blot ser dashboards, er gratis.

Hvad tilbyder TOPdesk til denne pris, som andre leverandører ikke gør?

Ud over vores software, som omfatter ubegrænsede assets og slutbrugere, tilbyder TOPdesk mange unikke fordele:

  • Ingen yderligere omkostninger
  • Lokal support
  • In-house softwareudvikling
  • Lokale implementeringskonsulenter og undervisere
  • Data hostet i dit område

Kan jeg betale pr. måned?

Ja, TOPdesk er tilgængelig som et månedligt abonnement.

Hvad koster TOPdesk, hvis jeg har 50+ operatører?

Du kan bruge beregneren øverst på denne side til at beregne din pris ud fra antallet af operatører. Med så mange operatører er din virksomhed stor. Vi foreslår, at du kontakter os for at diskutere dine specifikke behov.

Kan jeg opgradere eller nedgradere mit abonnement når som helst?

Ja, selvfølgelig! Du kan til enhver tid foretage ændringer i din TOPdesk pakke. Du skal blot kontakte os for at drøfte dine behov.

Er der skjulte gebyrer i TOPdesks abonnementer?

Vi vil gerne være gennemsigtige, så der er ingen ekstra omkostninger ud over de priser, der er nævnt på vores hjemmeside. Dit abonnement inkluderer software, hosting, opdateringer og support. I den usandsynlige situation, at du bruger mere data end angivet i vores fair use politik, vil du blive opkrævet ekstra.

Husk, at yderligere services som f.eks. implementering af softwaren foretaget af en af vores konsulenter koster et tillæg. Kontakt os for at diskutere den bedste løsning til din situation.

Skal jeg betale ekstra for TOPdesk-opdateringer eller nye features?

TOPdesk-opdateringer er gratis. Du vil modtage disse opdateringer via vores udgivelse hver anden uge.

Find din bedst egnede pakke-løsning hos os

5000+ organisationer forbedrer deres services med TOPdesk

Logo FL Smidth
Logo Norden
Logo netIP
Logo Jem & Fix
Logo Randers Kommune
Logo RUC

Sammenlign vores pakker og features

Helpdesk & Ticketing
Incident Management
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset antal sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
First og second line sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Major incidents
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Delvise sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset light operatører (kiggerettigheder)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sporing af sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Rich text formatering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Vedhæftninger, såsom dokumenter and billeder
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Link assets og lokationer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset automatiseringer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Tidsregistrering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Operatørgrupper (shared service center)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sagslog
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Del interne noter (usynlig for rekvirent)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Notifikation om, hvem der har sagen åben
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sagskort
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Standardløsninger
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Bogmærker
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Del med andre
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Link vidensartikler, kendte fejl og problemer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Feedback ratings
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sagsoverblik
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Kanbantavle
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ressourceoversigt
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Automatisk sagstildeling
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Prioritering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Servicevinduer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
AI Forslag (kategorier)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ticket routing
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Vidensbase
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Selections
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Mobil App
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Opret vidensartikler fra en sag
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Opret driftsaktiviteter fra en sag
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Service level agreements
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Håndter assets
Asset Management
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset antal assets
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
CMDB
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Grafisk oversigt
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Asset import og eksport
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset skabeloner
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Stock and Order Management
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Asset rapporter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Del asset oversigter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Asset rettigheder og tilladelser for grupper
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Tildel assets til brugere
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Link assets til lokationer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Impact analysis
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Automatiserede emails og handlinger
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Tilpassede aktiviteter og automatiseringer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Udvidet filtreringsoverblik
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Integration til overvågningsværktøj
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Leverandørstyring
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Licensesstyring
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Link til sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Link til changes
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Standardprocesser
Change & Workflow Management
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Simple og udvidet change
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Godkendelsesflows
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Versionering og milepæle
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Change kalender
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Change udforsker
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Opret change fra problem
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Changeskabeloner
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Samarbejde på tvært af afdelinger på en change
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Request for change
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Problem Management
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Kendte fejl
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Opret problem fra Incident
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Registrer CAB meetings
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Link changes, problems og sager
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Contract & SLA Management
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Leverandørkontrakter
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Send surveys
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Operations Management
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Project Management
Excluded in Essential plan
Excluded in Engaged plan
Included in Excellent plan
Håndter flere projekter fra project explorer
Excluded in Essential plan
Excluded in Engaged plan
Included in Excellent plan
Link changes, problems, projekter og sager
Excluded in Essential plan
Excluded in Engaged plan
Included in Excellent plan
Omnichannel kommunikation
Serviceportal
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Åben portal for slutbrugere
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Public forms
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Design dine egne forms
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset mailimports
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Design egne emailskabeloner
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Servicekatalog
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Integrer med slutbruger apps som WhatsApp
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Live chat
Excluded in Essential plan
Add-on for Engaged plan
Included in Excellent plan
Analytics & Insights
Tilpassede dashboards
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Opret dine egne rapporter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Standardrapporter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
KPI rapport
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Rapport for kundetilfredshed
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Asset rapporter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Web widgets
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Integrer med analyseværktøjer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ressourceoversigt
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Opgavetavle
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Kanbantavle
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Workflow kalender
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Driftsplanlægning
Excluded in Essential plan
Included in Engaged plan
Included in Excellent plan
Projektplanlægning
Excluded in Essential plan
Excluded in Engaged plan
Included in Excellent plan
Reservationsstyring
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Gæsteregistrering
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Selvbetjening
Design din egen serviceportal
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Vidensbase
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Forudsigende søgefunktionalitet
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Anbefaler vidensartikler
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sporing af sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Drag-and-drop form creator
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænsede forms
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Public forms (for slutbrugere)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Tilpasset look-and-feel
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Chat integrationer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Servicekatalog
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Ubegrænset services
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Rapporter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Plug-in til Google analytics
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
FAQs
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Automatisk sprogtilpasning
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Telefonbog
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Links til eksterne kilder
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Godkendelser
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Webshop
Excluded in Essential plan
Excluded in Engaged plan
Included in Excellent plan
Lokalebooking
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Service reservationer
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Asset reservationer
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Gæsteregistrering
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
API & Integrationer
Ubegrænset åbent API
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Marketplace med 90+ integrationer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Automation & AI
Tilpassede event hooks
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Webhooks
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Action sequence library
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Forudsigende søgefunktionalitet
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Smart kategorisering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Anbefalede vidensartikler
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Lignende sager
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Forslået standardløsninger
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Automatisk mailimport
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Alarmer og notifikationer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Live chat
Excluded in Essential plan
Add-on for Engaged plan
Included in Excellent plan
Ebbot GPT chat
Excluded in Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Sikkerhed & compliance
SOC2 compliant
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Datacentre i EU
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Single Sign On
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
ISAE 3000
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Sikker hosting
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
GDPR compliant
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Recovery Time Objective (RTO)
1 time for Essential plan
1 time for Engaged plan
1 time for Excellent plan
Recovery Point Objective (RPO)
Maximum 1 time for Essential plan
Maximum 1 time for Engaged plan
Maximum 1 time for Excellent plan
Produktsupport fra TOPdesk
Lokal support
8/5 for Essential plan
8/5 for Engaged plan
24/5 for Excellent plan
Årligt sundhedstjek
Add-on for Essential plan
Add-on for Engaged plan
Included in Excellent plan
My TOPdesk portal (extranet)
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Danske konsulenter
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Kundeevents og webinars
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
TOPdesk Innovation Platform
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Best practices
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Release notes
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Dokumentationsportal
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Implementeringsguide
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Manualer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Facility services
Ejendomshåndtering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Flådestyring
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Nøglehåndtering
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Servicekatalog
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Gæsteregistrering
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Parkering
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Reservation Management
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Lokalebooking
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Service reservationer
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Asset reservationer
Add-on for Essential plan
Add-on for Engaged plan
Add-on for Excellent plan
Datahåndtering
Sandkassemiljø
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Gratis datamængde
100GB for Essential plan
100GB for Engaged plan
100GB for Excellent plan
Adaptiv lagerstørrelse
Linket til antal operatører for Essential plan
Linket til antal operatører for Engaged plan
Linket til antal operatører for Excellent plan
Filscanning under upload
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Løbende scanning af data
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
WebDav support: separat adgang til vedhæftede filer
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Filupload
2GB for Essential plan
2GB for Engaged plan
2GB for Excellent plan
Standardsupport for alle filtyper
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Log management til audits
Included in Essential plan
Included in Engaged plan
Included in Excellent plan
Datacentre i EU
Included in Essential plan
Included in Engaged plan
Included in Excellent plan