Levelling Up: Knowledge Management

The series focuses on TOPdesk features, so we’ll be running through what’s possible within the tool.

The ‘Levelling up your TOPdesk’ stream is aimed at enabling Application Managers and Service Delivery Managers to optimize their use of TOPdesk.

During this webinar Hannah Price will talk about Knowledge Management in TOPdesk

In this series you can also follow webinars about:

• Working in TOPdesk
• Incident Management
• Reservations Management
• Self Service Portal
• Change Management
• Problem Management
• Asset Management

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