Ivanti and TOPdesk
Acquisitions and mergers can mean teething problems that impact customers. While Ivanti and Cherwell are attempting to iron out their issues, TOPdesk is proud of its stability, swift migration of new clients and incredible customer retention numbers.
No matter where you’re escaping from, your no-code, easy-to-personalize ITSM solution will be fired up in days… And, you’ll be happy with TOPdesk for years.
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3 key differences between Ivanti and TOPdesk
Quick and simple set-up
We don’t speak in code, we speak your language — we offer local support, no matter where in the world you’re based. Set-up, maintenance and integration with other tools is easy and fast, with as much help from our tech teams as you need. Did we mention there’s never, ever any code?
Customer satisfaction joy
At TOPdesk, our customer retention is nearly 100% — churn is a miniscule 3%! And we’re proud that our average customer lifetime stands at 9.5 years. Oh, and it’s why we have so many verified 5-star reviews on TrustRadius.
Grows with you
Whenever you’re ready, TOPdesk is affordable and easily scalable to your other service departments. Whether you’re connecting to HR or Facilities or anywhere else, we’ll guide you as you expand, and always keep you ahead of the game.
TOPdesk's products and services
Start with ease, grow with us
- TOPdesk ITSM software is built on 25+ years of best practices, so it includes handy templates for processes like Self-Service.
- Choose from 3 packages, all brought to you via SaaS or On-Premises.
- Start small with features like Incident Management and Reporting, and add more as you grow.
- Integrate TOPdesk seamlessly with the tools you already use.
- Get started quickly: the software is out-of-the-box, so it’s easy to set up, learn and maintain.
- A team of in-house experts has your back every step of the way.
- Our consultants ensure the set-up meets your needs.
- Learn how to maintain the tool independently thanks to our train-the-trainer approach.
- Join the TOPdesk community of local experts and peers, here to help you learn and grow over time.
- Get help from support specialists 24/5. They speak your language and response time is quick.
Ready to see our software for yourself?
Find out now how your IT department can be stress-free in no time.
Speaking of 5 star reviews…
For the seventh consecutive year, TrustRadius has named TOPdesk’s IT service management as “Top Rated” based on user reviews collected on their site. TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs.
They have been with us every step of the journey, from pre-sales through to today, with us being active customers. We have come to personally know the TOPdesk support team members and can count on them. They are knowledgeable and professional.