What’s in the Enterprise Service Management e-book?
- What is Enterprise Service Management?
- What is the added value of ESM?
- How to launch Enterprise Service Management
The complete guide to Enterprise Service Management
What does Enterprise Service Management (ESM) mean? Why is ESM such a buzzword in the service management community? And how can you go from theory to practice with the concept of ESM?
Download this 19-page e-book and learn everything about Enterprise Service Management, including:
- What Enterprise Service Management is
- The biggest advantages of ESM
- How to launch Enterprise Service Management
- Tips for your (digital) ESM workspace
- Utrecht University’s road to ESM
