Reservation Management Software
Your rooms, assets and services booked in no time
TOPdesk’s Reservations Management software makes reserving rooms, assets, and services like catering a walk in the park. You’ll have a clear overview of all your assets and facilities, from meeting rooms to laptops and company cars. And thanks to planners and to-do lists, everyone in your service team knows what to do to make all reservations run smoothly.
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Requesting services made easy
Do your customers know exactly what’s on offer? TOPdesk’s Self-Service Portal gives your users a clear overview of everything they can reserve, including all related resources. Do users want to book a meeting room? They’ll automatically have the option to order a laptop, monitor or coffee and tea in one go and see what these services cost. A clear planner guides your users through the reservation request step by step. And you can add an image and a description for each room and service, so customers know exactly what they are requesting.
Make divisible rooms available
Does your organization have rooms with retractable walls? You can make these large divisible rooms and their sub rooms reservable, as well as determine their standard block time, services and capacity. This helps your end users easily book the most suitable location – large or small.
Keep track of participants
Reservations Management lets you easily add participants to a reservation. Invite employees and external participants in a few clicks, and even register new visitors directly in the reservations planner. Changed the reservation’s time or location? The participants are notified automatically, saving you a lot of time and effort.
All your reservations in one overview
The reservations planner shows you a clear overview of all reservations, and lets you add new facilities and services in a matter of clicks. Keep track of a room’s occupancy and costs thanks to TOPdesk’s handy dashboard and reporting capabilities.
The right room, found in no time
Filter options in Reservations Management help you find exactly the room you need. Simply enter the number of persons, the desired location, and book your preferred room straight away. The planner shows any conflicting reservations. Or make it easier on yourself and choose to only see available facilities in the planner.
Manage your reservations with ease
When rooms or assets have been reserved, you want to be sure they’re available on time. TOPdesk’s Reservations Management software makes this easy: lists show your agents which assets need to be issued and returned and help them do just that in a few clicks. The services task board gives you one clear overview of all reserved services, so your agents know exactly which tasks need to be performed to ensure that reservations are processed smoothly.
Informed at the right moment
Inform your users about all of today’s meetings with the Meeting Overview. Display the overview on a screen at the entrance of your building so your visitors can easily see where they need to go. Do you want to give more information about the availability of a specific room? Use the Room Reservation Screen on tablets next to your meeting rooms to show room occupation and book them directly at the same time!
Did you know that users can easily change their recurring reservations in TOPdesk’s Self-Service Portal?