Your support sidekick
Have a question about your TOPdesk setup? As the support agents who use TOPdesk every day, we know the software inside and out. Seriously, we geek out on solving things, so please ask us anything. Our technical specialists are just a click or phone call away.
Ready to get your answer?
Search the Knowledge Base
Our Knowledge Base holds all the answers to previously-asked questions.
Find your answer now
Submit your question
Can’t find the answer in the Knowledge Base? Ask us a new question. We’ll get back to you soon.
Log a ticket in My TOPdesk
Get in touch directly
Is your question too difficult to describe in a ticket? Or urgent? Contact our supporters directly (no recorded set of answers, we promise).
Remote support
Want us to take a look at your environment with you? Run the remote support program and call your local TOPdesk Support.
Run the remote support program
We’re the Robin to your Batman
Our team of technical experts will do anything to help you save the day.
95%
Happy customers score
Based on our customer friendliness, knowledge, solution offered, and fast time to solution.
99.95%
SaaS uptime average
Even with a near-perfect SaaS uptime, things can happen. Do you suspect your SaaS environment is down?
Check the status page
I know of no other vendor that has such an accessible and excellent support team.
Additional services
Because we believe in service excellence, our regular support should be enough for most of our customers. Need a little more support for your business? Get in touch with your account manager to see how we can meet your wishes.
