Getting started: Incident Management Webinar

The series focuses on TOPdesk features, so we’ll be running through what’s possible within the tool.

The ‘Getting started with TOPdesk’ stream is aimed at people who are new to service management software, who haven’t used TOPdesk before, or who are from a new department that has recently started using it.

During this webinar Kugi Usmani will talk about Incident Management

• Working in TOPdesk
• Reservations Management
• Self Service Portal
• Knowledge Management
• Change Management
• Problem Management
• Asset Management

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