The Perfect Homepage for a High Volume Service Desk
September at the Service Desk is rammed! Let’s put some solutions in place ahead of time to allow for faster ticket logging and resolution, especially for the most common requests. During this webinar, you will learn from our Head of Services Canada, Ben Scavuzzo, how to:
- Facilitate high-volume ticket processing in a quick, and efficient manner
- Organize your summaries for bulk processing
- Create shortcuts to automatically register common requests
- Automate common processes
- And more!
Finally, we will combine this information into the perfect homepage for a high-volume service desk.
Do not forget to check out the other webinars:
Starting the School Year with Accurate Asset Data
Setting Up Your Knowledge To Get Ahead of Common Questions
Getting The Most Out Of Your SSP this September
Duration |
15 minutes |
Language |
English |
Topic |
General |
