SSP Webinar: How to Deliver an Excellent Customer Experience Through Self-Service

Are your colleagues unhappy with their level of service in your organization? Are you getting the brunt of it? TOPdesk’s Self-Service Portal (SSP) is the definition of customer experience.

In this webinar, learn how the SSP allows your colleagues to solve their problems with their own personalized environment, ultimately saving your time for more value-added tasks.

Join Pamela MacMillan in the “TOPdesk SSP Webinar: How to Deliver an Excellent Customer Experience Through Self-Service,” where she will discuss:

• Empowering your users through self-service,
• The importance of knowledge-centered support (KCS)
• Enterprise Service Management (ESM): a one-stop-shop for all services.

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