More efficient, customer-centric IT services? Try Lean Service Management 5 September 2023 What is lean service? Explore how Lean Service Management principles can enhance your agile…
Agile service management in practice? 6 examples 23 November 2022 Contrary to what some people believe, the Agile mindset and service management go together...
What is agile? Agile FAQ 26 May 2022 Agile is a well-known buzzword. But what does agile working entail exactly? How does...
Agile Change Management in practice 9 August 2018 Change Management can be a rather rigid and long-winded process. Do you want to...
7 things to avoid when applying agile to ITSM 24 May 2018 There is no script you can follow while transitioning to an agile work environment....