Customer Stories

Goodenough College is a postgraduate residence and educational trust in Bloomsbury, London, which recently…

Mencap is a charity whose goal is to make the UK the best place…

NHS Shared Business Services are the UK’s leading supplier of corporate services to the…

Flagship Group provide homes for sale and private rent – not just places to…

Liebherr is one of the world’s largest construction machinery manufacturers. For 75 years, Liebherr…

VIVID Homes are a leading provider of affordable homes and extensive support services in…

Clear Creek Independent School District is a school district based in League City, Texas,…

Originally established as a School of Science and Art in 1891, Buckinghamshire New University…

Bath Spa University offers the opportunity to study in some of the most stunning and…

Elis use TOPdesk across multiple departments in their day-to-day global operations, to help them…

We spoke to Martin Staley, Head of Service Operations and Governance at The University…

The University of Ottawa (uOttawa) is the largest English-French bilingual university in the world.…

Located in beautiful northeast Victoria, Wodonga TAFE (Technical and Further Education) is proud of…

KLM UK Engineering Limited is a leading UK-based Maintenance Repair Organisation (MRO) based at Norwich Airport.…

Roots is a Canadian retail company founded in 1973, with headquarters located in Toronto,…

London District Catholic School Board (LDCSB) is a school board located in Southwestern Ontario,…

EKC Group is comprised of six community-based colleges located in East Kent, UK. The…

Agriculture Financial Services Corporation (AFSC) is a Crown corporation within the Government of Alberta.…

LTE Group is a not-for-profit integrated education and skills group. They have around 4,200…

The University of Memphis, based in Memphis Tennessee, hosts more than 20,000 students and…

The University for the Creative Arts (UCA) is one of the UK’s top creative…

Cranleigh School, based in Surrey, is one of the UK’s leading co-educational independent schools.…

The Reinier de Graaf hospital has been providing care to residents of Delft and…

Moat is a housing association based in the South East of England. They own…

TOPdesk customer stories

Discover how service teams like yours achieved success with TOPdesk

Migrating from On-Premise to SaaS

Streamlining processes with asset management

Scaling TOPdesk within NHS Shared Business Services

Scaling TOPdesk from ITSM to ESM

Effective modules for everyday efficiency

What’s involved in transitioning to a new service management solution?

Saving time and streamlining district activities

Switching to TOPdesk

Relaunching the SSP

Using TOPdesk In Day to Day Global Operations

How a Health Check gave clarity to the University’s ITSM Roadmap

Maximizing cross-departmental efficiency through automation

How the TAFE empowers staff and students with TOPdesk’s self-service portal

Delivering success through a phased implementation

Streamlining IT processes with ITAM and knowledge management

Asset management, sharing knowledge and a school board navigating remote work

How setting up an easy-to-use self-service offering can help switching off email.

Implementing an ITSM tool for a governmental organization during COVID-19

A new chapter: Enhancing services and elevating opportunities

Better cross-campus support with TOPdesk

Adapting Reservations Management for the new normal

Building efficient integrations with the TOPdesk API

How the hospital keeps 11,000 medical instruments in perfect condition

A transparent partnership: community, honesty, efficiency