What’s new @ TOPdesk – April 2025 Calculating webinar time for your timezone 24 April 2025, 13:00 UTC Status of the webinar:: Live What’s new @ TOPdesk is a monthly webinar series that gives you updates on how we’re changing and improving the tool. You also get tips on how to get the most out of your TOPdesk. This month, you’ll find out everything about: The newest product updates Our upcoming events and webinars The TOPdesk tip
What’s new @ TOPdesk – May 2025 Calculating webinar time for your timezone 28 May 2025, 13:00 UTC Status of the webinar:: Live What’s new @ TOPdesk is a monthly webinar series that gives you updates on how we’re changing and improving the tool. You also get tips on how to get the most out of your TOPdesk. This month, you’ll find out everything about: The newest product updates Our upcoming events and webinars The TOPdesk tip
What’s new @ TOPdesk – March 2025 Status of the webinar:: On-demand What’s new @ TOPdesk is a monthly webinar series that gives you updates on how we’re changing and improving the tool. You also get tips on how to get the most out of your TOPdesk. This month, you’ll find out everything about: The newest product updates Our upcoming events and webinars The TOPdesk tip
What’s new @ TOPdesk – February 2025 Status of the webinar:: On-demand What’s new @ TOPdesk is a monthly webinar series that gives you updates on how we’re changing and improving the tool. You also get tips on how to get the most out of your TOPdesk. This month, you’ll find out everything about: The newest product updates, such as: Knowledge Management Improved suggestion widget Asset Management
Discover what TOPdesk has in store for you in 2025! Status of the webinar:: On-demand Want to know which new features will make your work smarter and more efficient next year? In this webinar, you’ll discover TOPdesk’s roadmap for 2025. Get inspired by our experts and gain insights into the developments that truly matter. What will you gain? Concrete future plans: See what we have planned for 2025 and how we
Getting The Most Out Of Your SSP This September Status of the webinar:: On-demand Join this webinar to learn quick wins and self-service tips to ensure that your organization is getting an optimal experience from your SSP.
Setting Up Your Knowledge To Get Ahead of Common Questions Status of the webinar:: On-demand Join this webinar to learn how to streamline your operations, save valuable time for your operators, and significantly reduce ticket volume.
IT Asset Management for Education Status of the webinar:: On-demand Learn how to efficiently track, optimize, and automate IT asset management in schools. Watch this free 15-minute webinar with TOPdesk expert Rohit Jagtiani for real-world solutions!
The Perfect Homepage for a High Volume Service Desk Status of the webinar:: On-demand Join this webinar to learn how to facilitate high-volume ticket processing, organize summaries for bulk processing, automate common processes, and more!
SSP and Asset Management Status of the webinar:: On-demand Join this webinar to learn best practices when integrating assets within SSP.
What is Knowledge-Centered Support? Status of the webinar:: On-demand Join this webinar to understand how Knowledge Centered Support (KCS) can enhance your service delivery and overall productivity with TOPdesk.
Reporting with Asset Management Status of the webinar:: On-demand Join this webinar to learn everything about reporting with Asset Management – and to get a sneak preview of the brand-new reporting features in the module itself.
What’s new in Asset Management? Status of the webinar:: On-demand Find out how the newest Asset Management features help you manage your assets more efficiently.
Discover the future of service management with Artificial Intelligence (AI) in TOPdesk! Status of the webinar:: On-demand Imagine a world where AI eases your workload and streamlines your workflow.
ICT Strategy in Education: Drive innovation and get the buy-in of key stakeholders Status of the webinar:: On-demand Navigate the continuous innovations in education. Jo Fursternberg, Matt Henrich, and Kieran Bailey share insights on ICT strategies—from planning to stakeholder support and future trends.
Maximize Efficiency: 8 Practical TOPdesk Tips for the Holiday Season Status of the webinar:: On-demand The holiday season is upon us! What better way to celebrate than by joining the TOPdesk annual Holiday webinar.
Level up your services with Live Chat from Ebbot Status of the webinar:: On-demand Want to discover how the Live Chat solution from Ebbot levels up your services? Join this webinar!
Taking the next step with Action Sequences Status of the webinar:: On-demand Want to level up your skills in Action Sequences and become a real Service Automation wizard? Join this webinar!
Getting started with Action Sequences Status of the webinar:: On-demand Is your to-do list filled with repetitive tasks and do you keep on performing the same patterns over and over again? That might sound familiar. Action Sequences are the perfect tool to standardize such tasks, but you might need some help with finding out where to start. Then this webinar is the perfect next step. During this
De-mystifying TOPdesk login options Status of the webinar:: On-demand Want to learn all about TOPdesk's user authentication options? Join this webinar!
How to: Set up a panic button in TOPdesk Status of the webinar:: On-demand Want to make it easy for users to report suspicious situations and errors? Then set up the panic button option in TOPdesk and ensure that all potential problems are reported as quickly and easily as possible.
How to: Start a chat in Microsoft Teams from an incident card in TOPdesk Status of the webinar:: On-demand Want to learn how you can start a chat in Microsoft Teams from an incident card in TOPdesk? Check out this webinar!
How to: Registering Extended Impact Analysis in TOPdesk Status of the webinar:: On-demand Want to learn how to register extended impact analyses in TOPdesk? Watch this webinar
Best Practices for Migrating to Asset Management Status of the webinar:: On-demand Do you still need to migrate to Asset Management? Watch this webinar and learn which steps to take for a successful migration
Get started with TOPdesk Mobile Status of the webinar:: On-demand Watch this webinar to see you how can get started with TOPdesk Mobile.
TOPdesk Software Demo Status of the webinar:: On-demand Watch this 20 minutes demonstration of TOPdesk
Levelling Up: Asset Management Status of the webinar:: On-demand Want to optimize your Asset Management process in TOPdesk? Watch this webinar to get more out of your TOPdesk.
Getting started: Asset Management Webinar Status of the webinar:: On-demand Just getting started with Asset Management in TOPdesk? Watch this webinar to help you get started.
SSP Webinar: How to Deliver an Excellent Customer Experience Through Self-Service Status of the webinar:: On-demand Join this webinar to learn how you can empower your users through self service
Getting started: Problem Management Webinar Status of the webinar:: On-demand Just getting started with Problem Management in TOPdesk? Watch this webinar to help you get started.
Levelling Up: Problem Management Status of the webinar:: On-demand Want to optimize your Problem Management process in TOPdesk? Watch this webinar to get more out of your TOPdesk.
Levelling Up: Change Management Status of the webinar:: On-demand Want to optimize your Change management process in TOPdesk? Watch this webinar to get more out of your TOPdesk.
How switching service management tools can empower your organization Status of the webinar:: On-demand Some things in life you simply outgrow – and that’s fine.
Getting started: Change Management Webinar Status of the webinar:: On-demand Just getting started with Change Management in TOPdesk? Watch this webinar to help you get started.
Levelling Up: Knowledge Management Status of the webinar:: On-demand Want to optimize your Knowledge Base in TOPdesk? Watch this webinar to get more out of your TOPdesk.
Levelling Up: Reservations Management Status of the webinar:: On-demand Want to optimize your reservations management in TOPdesk? Watch this webinar to get more out of your TOPdesk.
